Webinars
The Pulse+IT webinar series brings you eHealth and Health IT presentations from healthcare facilities, vendors and academics. Pulse+IT webinars are free to attend, allowing participants to increase their awareness of the latest eHealth and Health IT developments in Australia and New Zealand from the convenience of their workplace or home.
If your organisation would like to present a webinar to the Pulse+IT audience, contact Simon James to discuss how we can assist with the promotion and facilitation of the session.
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| Date | Time | Host | Register | Slides |
|---|---|---|---|---|
| 30 April | 2pm AEST | Quality Practice Accreditation | Infection Control | - |
| 30 April | 1pm AEST | AAPM | Reception: The juggling act | - |
| 14 May | 1pm AEST | AAPM | Be a branding guru | - |
| 27 May | 1pm AEST | AAPM | Crucial business elements for directors | - |
| 28 May | 1pm AEST | Quality Practice Accreditation | Dealing with Difficult Patients | - |
| 11 June | 1pm AEST | AAPM | CSIRO: Projects to define data standards | - |
| 25 June | 1pm AEST | AAPM | MPA part 2 of 2: Outside the box | - |
| 25 June | 2pm AEST | Quality Practice Accreditation | Continuity of Care and Clinical Handover | - |
Webinar library - 2020
| Date | Host | Title | Slides | Video |
|---|---|---|---|---|
| 16 April | AAPM | MPA Part 1 of 2: Outside the box | - | - |
| 2 April | AAPM | Finance: How to keep in the black | - | - |
| 1 April | Quality Practice Accreditation | Preparing for Accreditation | - | - |
| 19 March | AAPM | My Health Record (Specialist Practices) | - | - |
| 17 March | Quality Practice Accreditation | Digital Marketing for General Practice | - | - |
| 5 March | AAPM | Customer Service: Rolling out the red carpet | - | - |
| 3 March | Quality Practice Accreditation | Privacy in General Practice | - | - |
| 19 February | Quality Practice Accreditation | Dealing with Difficult Patients | - | - |
| 6 February | Quality Practice Accreditation | Cold Chain Management | - | - |
Webinar library - 2019
| Date | Host | Title | Slides | Video |
|---|---|---|---|---|
| 5 December | AAPM | Websites - so you have one, now make it pop! | - | - |
| 4 December | Quality Practice Accreditation | Information Security in General Practice | - | - |
| 28 November | AAPM | Insight into the Modern Awards | - | - |
| 19 November | Quality Practice Accreditation | Confidentiality | - | - |
| 14 November | AAPM | Performance Management Series Pt 3 (Termination) | - | - |
| 7 November | Quality Practice Accreditation | Practice Equipment | - | - |
| 31 October | AAPM | GP Triage - refresher for all staff | - | - |
| 22 October | Quality Practice Accreditation | Content of Patient Health Records | - | - |
| 8, 15 and 17 October | Best Practice | Patient Communication using Bp Comms | - | - |
| 8, 15 and 17 October | Best Practice | Navigating Best Health, an introduction to Bp’s new Patient App | - | - |
| 17 October | AAPM | The Patient Experience - what's trending? | - | - |
| 16 October | Nuance | The clinic room of the future | - | - |
| 9 October | Quality Practice Accreditation | Common Non-Conformities | - | - |
| 26 September | AAPM | High Performing Team Requires Leadership | - | - |
| 19 September | AAPM | Financial Benchmarking | - | - |
| 18 September | Quality Practice Accreditation | Training and Orientation of Practice Staff | - | - |
| 5 September | Quality Practice Accreditation | Dealing with Difficult Patients | - | - |
| 5 September | AAPM | Performance Management Series Pt 2 (Disciplinary Process) | - | - |
| 22 August | AAPM | Owning your Leadership Style Pt 2 (Team Leadership) | - | - |
| 20 August | Quality Practice Accreditation | Clinical Waste | - | - |
| 8 August | AAPM | How to Build a Branding and Marketing Plan | - | - |
| 7 August | Quality Practice Accreditation | Cold Chain Management | - | - |
| 25 July | Quality Practice Accreditation | Quality Improvement – Not Just a Module | - | - |
| 25 July | AAPM | Know your Practice Numbers Pt 2 | - | - |
| 11 July | AAPM | Vision, Strategy and Operational Planning | - | - |
| 9 July | Quality Practice Accreditation | Social Media & Email Policies | - | - |
| 27 June | AAPM | Onboarding for New Staff | - | - |
| 26 June | Quality Practice Accreditation | Clinical Risk Management | - | - |
| 13 June | Quality Practice Accreditation | Ethical dilemmas and the open disclosure framework | - | - |
| 13 June | AAPM | Defining your Digital Framework | - | - |
| 30 May | Quality Practice Accreditation | Data Breaches and Privacy in General Practice | - | - |
| 30 May | AAPM | Establishing of WHS/OHS Framework and a Culture of Accountability | - | - |
| 15 May | Quality Practice Accreditation | Reducing the Risk of Infection | - | - |
| 30 April | Quality Practice Accreditation | Content of Patient Health Records | - | - |
| 11 April | AAPM | Performance Management Series Pt 1 | - | - |
| 4 April | Quality Practice Accreditation | After Hours & Medical Deputising Services Standards | - | - |
| 28 March | AAPM | Governance of your Practice | - | - |
| 20 March | Quality Practice Accreditation | 5th Edition Key Changes | - | - |
| 14 March | AAPM | Tech Makes it Happen | - | - |
| 5 March | Quality Practice Accreditation | Practice Equipment | - | - |
| 21 February | Quality Practice Accreditation | Quality Improvement – Not Just a Module | - | - |
| 6 February | Quality Practice Accreditation | Patient Feedback | - | - |
| 17, 22, 23 & 24 January | Best Practice | Indigo SP1 Masterclass - Bp Comms and Config | - | - |
| 17, 22, 23 & 24 January | Best Practice | Indigo SP1 Masterclass - SMS Workflow | - | - |
| 17, 22, 23 & 24 January | Best Practice | Indigo SP1 Masterclass - General | - | - |
Webinar library - 2018
| Date | Host | Title | Slides | Video |
|---|---|---|---|---|
| 13 December | Quality Practice Accreditation | Social Media and Email Policies | - | - |
| 13 December | MedicalDirector | The future of health: A cloud solution | - | - |
| 12 December | Quality Practice Accreditation | Surveyor Information – Is it time for you to switch? | - | - |
| 5 December | Hyland | EMRAM: One stage at a time | - | Video |
| 4 December | Quality Practice Accreditation | Ethical Dilemmas and the Open Disclosure Framework | - | - |
| 22 November | AAPM | Excel Tips | - | - |
| 21 November | Quality Practice Accreditation | Risk Management in General Practice | - | - |
| 8 November | Quality Practice Accreditation | Cultural Awareness in a General Practice | - | - |
| 25 October | Quality Practice Accreditation | Use of registers in a General Practice setting | - | - |
| 16 October | NEXA | Demystifying the void | - | - |
| 10 October | Quality Practice Accreditation | Telephone techniques | - | - |
| 4 October | AAPM | Using Personalities to Create Leaders | - | - |
| 20 September | Quality Practice Accreditation | Training and Orientation of Practice Staff | - | - |
| 9 September | AAPM | What is a Great Website? | - | - |
| 5 September | Quality Practice Accreditation | Emergency Response Plans and Business Contingency | - | - |
| 21 August | Quality Practice Accreditation | Data Breaches and Privacy in General Practices | - | - |
| 9 August | Quality Practice Accreditation | Triage in General Practice | - | - |
| 9 August | AAPM | Driving Big New Projects with Success | - | - |
| 9 August | AAPM | What is a Great Website? | - | - |
| 1 August | Quality Practice Accreditation | Business Plans | - | - |
| 19 July | AAPM | Medicare | - | - |
| 5 July | Quality Practice Accreditation | 5th Edition Key Changes | - | - |
| 21 June | DXC Eclipse | The journey to value based care: where and how to start | - | Video |
| 21 June | AAPM | Developing a Healthy Personality | - | - |
| 20 June | Quality Practice Accreditation | Patient Feedback | - | - |
| 5 June | Quality Practice Accreditation | Contingency vs Continuity | - | - |
| 24 May | AAPM | Your Privacy Policy - where is it? | - | - |
| 17 May | Quality Practice Accreditation | Quality Improvement – Not Just a Module | - | - |
| 16 May | NEXA | Human-Centred Service Design in Healthcare: Placing patients at the centre of the journey | - | - |
| 15 May | Nuance | Overcoming the challenge of clinical documentation | Slides | Video |
| 2 May | Quality Practice Accreditation | 5th edition Standards – Reducing the Risk of Infection | - | - |
| 19 April | AAPM | NDIS - what it means to private practice | - | - |
| 17 April | Quality Practice Accreditation | 5th edition Standards – Practice Governance & Management | - | - |
| 5 April | AAPM | Training staff: it's our job but does it work? | - | - |
| 5 April | Quality Practice Accreditation | 5th edition Standards – Social Media & Email Policies | - | - |
| 29 March | Quality Practice Accreditation | Practice Incentives Program – Survey Feedback | - | - |
| 22 March | AAPM | My Health Record for all Australians - opt out | - | - |
| 8 March | AAPM | Motivating my team for the year ahead | - | - |
| 22 February | AAPM | Cultural integration in your workplace | - | - |
| 21 February | HISA | Virtualising Healthcare | - | - |
| 8 February | AAPM | Managing emails | - | - |
| 31 January | RACGP | Twilight Online: Opioid Treatment in General Practice | - | - |
| 31 January | HISA | Evidence-based medicine: does the quality of the evidence impact patient care? | - | - |
Webinar library - 2017
| Date | Host | Title | Slides | Video |
|---|---|---|---|---|
| 19 December | HL7 New Zealand | HL7 New Zealand in Collaboration with The University of Auckland 2018 “Developers on FHIR” Challenge” | - | - |
| 13 December | Quality Practice Accreditation | 5th edition Standards – the key changes | - | - |
| 7 December | Quality Practice Accreditation | 5th edition Standards – Patient feedback | - | - |
| 6 December | Hyland | The Role of Health Records in IT Governance | - | Video |
| 6 December | GS1 Healthcare | Utilising identification standards driving patient safety for better & sustainable healthcare: the Australian Capital Territory | - | - |
| 6 December | Best Practice | What's new in Lava Service Pack 3 | - | - |
| 5 December | Best Practice | What's new in Lava Service Pack 3 | - | - |
| 4 December | Best Practice | What's new in Lava Service Pack 3 | - | - |
| 22 November | Quality Practice Accreditation | 5th edition Standards Q&A | - | - |
| 22 November | DXC | Reimagining Healthcare | - | Video |
| 8 November | Quality Practice Accreditation | 5th edition Standards Q&A | - | - |
| 4 October | Quality Practice Accreditation | Dealing with difficult patients | - | - |
| 27 September | Centrak | Beyond Traditional RTLS: Enhancing your Hospital Workflow and Productivity | - | - |
| 20 September | Sage | Do more than just pay people | - | Video |
| 13 September | DXC Technology | Digital Transformation for 21st Century Healthcare | - | Video |
| 6 September | GPA Accreditation Plus | 1.1.3 and 1.1.4 Home visits and after hours care | - | - |
| 24 August | GPA Accreditation Plus | 5.3.2 Cold chain management | - | - |
| 8 August | GPA Accreditation Plus | 5.2 Practice equipment | - | - |
| 26 July | GPA Accreditation Plus | 2.1.2 Patient feedback | - | - |
| 12 July | GPA Accreditation Plus | The survey visit and common nonconformities | - | - |
| 28 June | GPA Accreditation Plus | 1.5.1 and 1.5.2 Continuity of care and clinical handover | - | - |
| 15 June | GPA Accreditation Plus | 4.2.2 Business Continuity Plans Part 2 | - | - |
| 1 June | GPA Accreditation Plus | 4.2.2 Business Continuity Plans Part 1 | - | - |
| 20 April | AAPM | eSeminar – Working Smarter with Technology | - | - |
| 29 March | GPA | 1.1.1 Triage | - | - |
| 22 March | CSC | A large NHS Trust’s Digital Hospital Journey with the Lorenzo EMR | Slides | Video |
| 21 March | GPA | Marketing to your market | - | - |
| 16 March | GPA | 5.3.3 Pandemics | - | - |
| 8 March | GPA | 5.3.3 Healthcare associated infections | - | - |
| 2 March | GPA | Time management | - | - |
| 21 February | GPA | 5.3.3 Sterilisation Part 2 | - | - |
| 14 February | GPA | 5.3.3 Sterilisation Part 1 | - | - |
| 1 February | ADHA | Rural and Remote Clinician Webinar | - | - |
| 1 February | GPA | Dealing with difficult patients | - | - |
| 30 January | ADHA | Q&A Webcast: Australian Digital Health Agency | - | - |
| 24 January | GPA | 5.3.2 Cold chain management | - | - |
| 18 January | GPA | 5.3.1. Safe and quality use of medicines | - | - |
FAQs for attendees
Is there a cost to attend Pulse+IT webinars?
No, all webinars are free to attend.
How do I log in for the session?
Once you register to attend a webinar, a unique link will be sent to your email address. Please click on this link when it is time to attend the webinar, and you will be taken directly to the session. Ensure you register with an email address you can access on the day of the webinar, as you will need the unique link contained in the email to log in. If you are asked for a password, you may have attempted to log in too early. Please log out and try again closer to the start time.
Please remember that all start times refer to NSW/VIC time, and you may need to make adjustments to log in at the correct time from your location.
Can we have more than one person attend using a single log in?
Yes, by using your computer speakers, or dialling in via the telephone and placing it on loudspeaker, you can have multiple people attend the webinar from the same location.
Our computer does not have speakers, can we still participate in the webinar?
Yes, you can dial in using the telephone by selecting this option once you have joined the session, then dialling in using the numbers provided in your reminder email.
How do I ask a question about the presentation?
Participants now have two opportunities to ask questions about the webinar topic. When you enter your information to register for the session, there is the opportunity to submit any questions you might have regarding the topic, which we will then endeavour to answer during the presentation. Alternatively, you can ask questions during the live session by typing your question into the webinar control panel you will see on your screen. The presenter will then address these during question time.
I am trying to register more than one person using the same email address, but I keep getting the same registration information. Why is this?
The webinar system allocates one name per email address registered, so once you have registered using an email address, you cannot change the name of the registrant. If you have multiple people attending from one location, please only register once. If you have multiple people attending from various locations, you will need to register each log in location with a different email address.
I have registered and cannot attend, what should I do?
If you cannot attend a session for which you have registered, you do not need to do anything. You can, however, watch a video of the webinar after the live presentation has taken place, by going to the Pulse+IT YouTube channel.
Can I obtain a copy of the presentation slides?
If the webinar presenter is happy to make these slides available, a link will be provided on this page.
Can I watch the webinar again?
Yes, Pulse+IT maintains a library of recordings of all previously hosted webinars. This can be found on the Pulse+IT YouTube channel, and all recordings are available for review at your convenience.
Where do I find out about upcoming webinars?
The Pulse+IT webinar series schedule is published at the top of this page and in our free daily eNewsletter.